EN Customer Effort Score
LV Klientu piepūles vērtējums
RU оценка усилий клиента
DE Kundenaufwandsbewertung
FR Score d'efforts du client
Definīcija: A common metrics used to measure customer satisfaction through customer surveys. It measures the ease of an experience, and correlates with customer loyalty.
Microsoft Terminology 2023. Entry from the Microsoft Language Portal.
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