Definīcija:A predefined measure that is used to track performance of a strategic goal, objective, plan, initiative, or business process. A KPI is evaluated against a target. An explicit and measurable value taken directly from a data source. Key performance indicators (KPIs) are used to measure performance in a specific area, for example, revenue per customer.
FRmesure de performances(IETEICAMS); indicateur clé de performance(PIEĻAUJAMS)
Definīcija:Regular measurement of outcomes and results, which generates reliable data on the effectiveness and efficiency of an individual, a group, an organization, a system or a program.